Two Routes to Persuasion
Central route: Build strong "central" arguments.
Peripheral route: Use simple rule of thumb heuristics, such as "trust the experts".
Elements of Persuasion
Who says what by what means to whom?
Primary Ingredients of Persuasion
1. the communicator
• The effect of source credibility (perceived expertise & trustworthiness) diminishes after a month or so. There is
a delayed persuasion of the message content after people forget who said it. This phenomenon is called the
sleeper effect.
• Physical attractiveness increases the communicator's influence & people respond better to messages that come from an
in-group member.
2. The message
Reasonable or emotional?
• You can marry passion & logic in a message to target all the audience.
• Well educated, analytical, thoughtful, involved audiences travel the central route
of persuasion. Disinterested audiences follow the peripheral route, & are
more affected by how well they like the communicator.
The effects of good feelings:
• Good feeling enhance persuasion! - partly by increasing positive thinking &
partly by linking good feelings with the message.
The effects of arousing fear:
• By evoking negative emotions, a fear arousing message can be potent.
3. The media - how the message is communicated
4. The audience
How old are they?
People tend to have different social & political attitudes depending on their age,
• Life cycle explanation: Attitudes change e.g. become more conservative,
as people grow older.
• Generational explanation: The attitudes older people adopted when they
were young persist largely unchanged; because young people adopt
different attitudes now, a generation gap develops.
Is their thinking favorable or not?
Forewarned is forearmed - if you care enough to counter argue.
Distraction disarms counter arguing.
Uninvolved audiences use peripheral cues.
Ψ The Two Routes in Therapy
• The peripheral route opens the door to reason, the center route then provides a more enduring attitude
& behavior change.
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Social Psychology
Robert C. Gates